How It Works
Site preparation - Provisioning, site surveys, audits and inventories.
Deployment - Install, MACD, redeployment, uninstall/disposal/destruction.
Remote monitoring & management (RMM) -
• Service Desk - Incident Management,
• Trouble Ticketing - Circuits/Hardware,
• Technology SME - Deep Troubleshooting, Proactive Management, L1-3 Escalation
Transition management - Change management, technology migration, project management, configuration.
Procure & stage - Product procurement, global sourcing, centralized and on-site staging.
Maintenance - Field tech support, remote management, hardware break/fix.