Previous
Fin [formerly Intercom] Logo

Get $6,500 in Fin AI Agent credits + Intercom helpdesk free for 1 year. Deliver perfect customer experiences.

Features

check_circle

Every channel, one inbox

Email, chat, Slack, phone, WhatsApp, and social apps all land in one omnichannel inbox. AI-powered ticketing keeps complex issues on track, automatically categorized, prioritized, and routed to the right team. Your team and Fin work from the same customer record, so every conversation has full context.

check_circle

Fin for Service

Resolve 76% of customer questions on average. Fin instantly resolves customer issues across every channel with accurate, conversational answers in your brand voice.

check_circle

Fin for Sales

From initial interest to qualified opportunity, Fin handles inbound sales end to end. It engages prospects, helps them understand your product, and passes the strongest deals to sales. It performs like your best rep, at scale.

check_circle

Every channel, one inbox

Email, chat, Slack, phone, WhatsApp, and social apps all land in one omnichannel inbox. AI-powered ticketing keeps complex issues on track, automatically categorized, prioritized, and routed to the right team. Your team and Fin work from the same customer record, so every conversation has full context.

check_circle

A self-improving system

Fin constantly improves by learning from your best human reps, and suggestions and assistance from Fin make your human team better. With everything in one system, you get Recommendations on what to fix, from missing content to data integrations, and can act on them with one click.

check_circle

A self-improving system

Fin constantly improves by learning from your best human reps, and suggestions and assistance from Fin make your human team better. With everything in one system, you get Recommendations on what to fix, from missing content to data integrations, and can act on them with one click.

check_circle

Outbound Messaging

Onboard, educate, and notify your customers with in-context, automated messages that cut support volume and keep customers happy.

check_circle

Everywhere You Build

Connect Fin to over 350 integrations out of the box and your stack via API, CLI, and MCP — built for teams that move fast and ship on their own terms.

check_circle

Fin for Service

Resolve 76% of customer questions on average. Fin instantly resolves customer issues across every channel with accurate, conversational answers in your brand voice.

check_circle

Outbound Messaging

Onboard, educate, and notify your customers with in-context, automated messages that cut support volume and keep customers happy.

check_circle

Fin for Sales

From initial interest to qualified opportunity, Fin handles inbound sales end to end. It engages prospects, helps them understand your product, and passes the strongest deals to sales. It performs like your best rep, at scale.

check_circle

Everywhere You Build

Connect Fin to over 350 integrations out of the box and your stack via API, CLI, and MCP — built for teams that move fast and ship on their own terms.

Categories

#Customer Service & CX
#Chat
#Low Code/No Code
#APIs & DevOps
#CRM & Sales
#CRM
#Software
#Customer Data Platform
#Artificial Intelligence
#Ecommerce
#Voice
#Other Customer Service & CX
#Live Chat
#Help Desk
#Email API
#Scheduling
#Other CRM & Sales
#Email Automation
#Communications
#Marketing

Categories

#Customer Service & CX
#Chat
#Low Code/No Code
#APIs & DevOps
#CRM & Sales
#CRM
#Software
#Customer Data Platform
#Artificial Intelligence
#Ecommerce
#Voice
#Other Customer Service & CX
#Live Chat
#Help Desk
#Email API
#Scheduling
#Other CRM & Sales
#Email Automation
#Communications
#Marketing

Socials

Socials

Support

Startups@intercom.comopen_in_new

Support

Startups@intercom.comopen_in_new

Customers Who Use Fin [formerly Intercom] today

Anthropic

Atlassian

clay.run

Snowflake

Linear

Similar To Fin [formerly Intercom]

Build AI powered apps and workflows

Run your product, marketing, and ops on a flexible, AI native platform. Centralize data, design interfaces, and automate workflows with AI that lives inside your base for categorization, summaries, drafting, and decision support. Start fast like a spreadsheet, scale like a database, and add assistants or agents that save hours each week. Trusted by high growth teams that need real time collaboration and enterprise level controls.


Amplitude for Startups

Amplitude is the leading AI analytics platform, helping over 4,700 customers — including Atlassian, Burger King, NBCUniversal, Square, and Under Armour — build better products and digital experiences.


Affiliate Management

Impact is the provider of Partnership Automation and catalyst for the new Partnership Economy. Impact's platform is the leader in technology for building and managing Affiliate and Influencer marketing programs.


Full Zendesk Resolution Suite, including AI Agents and Copilot.

Zendesk powers exceptional service for every person on the planet. Since 2018, Zendesk's purpose-built platform combines automation with human insight to deliver seamless customer interactions. Easy to use, simple to scale, and designed to drive value quickly, Zendesk helps startups strengthen customer relationships, improve efficiency, and scale to IPO and beyond.


Document Management & Automation

PandaDoc enables users to create, deliver, and manage their teams’ quotes, proposals, contracts, and other sales collateral.


Innovation Workspace

Miro is the AI-powered Innovation Workspace that accelerates time to market. It's a platform that redefines how Product, Design, Engineering, Research, Marketing, and other key stakeholders work together and get to outcomes faster by removing friction between teams and tools.


Customer Support

Boost your startup journey with leading customer and employee engagement solutions from Freshworks including CRM, LiveChat, support, marketing automation, ITSM, and HRMS.


Business Communication Channel

Dialpad is an AI-powered cloud communications platform that turns conversations into opportunities and helps teams make smart calls.


All-In-One CRM: Early Stage Startups

Hubspot is the CRM for scaling companies. We build marketing, sales, and service software that helps your business grow without compromise. Because “good for the business” should also mean “good for the customer.”


All-In-One CRM

Close is an all-in-one CRM with built-in email, calling, and SMS. With sales automation features like Email Sequences and Power Dialer ready to go out of the box, enabling your team to reach more prospects and close more deals faster.