Previous
Puzzel Logo

Puzzel WFM (Workforce Management)

How It Works

A cloud solution built for modern teams Multi-channel, multi-skill forecasting and scheduling for omnichannel contact centres. - Customise your dashboard with the charts, stats and campaign summaries you need. - Agent self-scheduling, including shift trading and holiday management, via a dedicated web portal and mobile app. - Fast to deploy, easy to use, and scalable to businesses of all shapes and sizes. - Reach maximum performance with intelligent forecasting, scheduling and intraday management - Accurate forecasting - Optimised scheduling - Real-Time Adherence (RTA) - Agent self-scheduling

Gallery

Categories

#Software
#Other Customer Service & CX

Socials

Support

[email protected]

Website

Similar To Puzzel

Innovation Workspace

Miro is the AI-powered Innovation Workspace that accelerates time to market. It's a platform that redefines how Product, Design, Engineering, Research, Marketing, and other key stakeholders work together and get to outcomes faster by removing friction between teams and tools.